Terms and conditions
1. Purchases
When placing an order, an agreement for that purchase is only made when
Hambedo confirms the order with an email order confirmation. The order
confirmation is automatically generated by the Hambedo database without
manual review. In the event of an error such as (but not limited to) price,
delivery time, etc., we reserve the right to correct this after the fact.
You must be at least 18 years of age to place an approved order on our
site.
Hambedo reserves the right to correct any printing errors. All image
information must be seen as example illustrations; products are not
guaranteed to have the same exact appearance and condition as the example
image.
All prices include VAT at 25%. When an order is confirmed, prices can
only be changed under circumstances outside of Hambedo’s control such
as (but not limited to) significant changes in commodity prices, currency
changes, or changes in VAT.
Delivery is free for orders greater than 199 SEK. For other orders,
delivery is 49 SEK.
Deliveries are sent via DHL or post. Delivery time is typically 2–5
business days.
Transport Risk:
We assume responsibility for risks to the shipment during transport, i.e.,
the risk of the goods being damaged or lost during transport from our
warehouse to the delivery location. You assume the risk for any return
shipments to us.
Unresolved orders:
If you do not claim your package, we reserve the right to charge a fee of up
to 200 SEK for our shipping and delivery costs.
Hambedo reports all prices inclusive of VAT. Shipping charges apply. No
other taxes or fees will be added when placing an order.
All payments and refunds are made through our payment provider,
Klarna.
Refunds will be made within 14 business days of receiving and approving
your return request.
All false or fraudulent orders will be reported to the police; we will
provide all essential information such as IP numbers and other relevant
details.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm,
Sweden, we offer you the following payment methods. Payment is to be made to
Klarna.
Pay in [14] days: The payment period is 14 days from shipment of the goods
or tickets/ availability date of the service. You can find the complete
terms and conditions for the markets where this payment method is available
here: United Kingdom, Germany, Sweden, Norway, Denmark, Finland, Austria, Switzerlandand the Netherlands.
Financing: With the financing service from Klarna you can pay your purchase
in flexible or fixed monthly instalments according to the conditions stated
in the checkout. The instalment payment is due at the end of each month
after submission of a separate monthly invoice by Klarna. Further
information regarding Slice It including terms and conditions and Standard
European Consumer Credit Information you can find here for the markets where
this payment method is available: Austria, the United Kingdom, Germany, Sweden, Norway, Denmarkand Finland.
Direct bank transfer: Available in Germany, Austria, Belgium, Italy, Spain,
Poland and the Netherlands. Your account will be debited directly after
placement of your order.
Direct Debit: Your account will be debited after shipment of the goods or
tickets/ availability date of the service or in case of a subscription in
accordance with the timelines communicated. You will be notified about the
date(s) by email.
Card Payments: Available in Sweden, Germany and Austria. The amount will be
reserved on your card and will be debited after shipment of the goods or
tickets/ availability date of the service. In case of a subscription the
amount will be debited in accordance with the timelines communicated.The
payment methods Pay in [14] days, Slice It and direct debit are only
available in case of a positive credit assessment. For this purpose, during
the order process and handling of your purchase, we forward your data for an
address and credit check to Klarna. We can only offer you the payment
methods available based on the result of the credit check.General
information about Klarna and the user terms per country can be found
on klarna.com. Your personal data
is handled in accordance with applicable data protection law and in
accordance with the information in Klarnas privacy statement.
When purchasing goods from Hambedo AB, customers are eligible to
exercise their right of withdrawal (the right to return a good or
cancel a purchase agreement) according to all relevant legislation such
as the (2005:59) Swedish Distance Contracts Act
(Distansavtalslagen) or other applicable laws. This means you
have the right to cancel your purchase by sending a message to Hambedo
AB through approved channels within 14 days from the day you received
the item (this 14-day period is the deadline to exercise your right of
withdrawal).
In addition, Hambedo AB offers an open purchase period of 30
days.
If you would like to exercise your right of withdrawal, please contact
Hambedo AB. The easiest way to contact Hambedo AB is through the "your
account" page on Hambedo AB's website. On this page you can create a
case and obtain a return number. The purpose of the return number is to
facilitate identification and administration for your return. You can also
notify Hambedo AB of your intent to withdraw from a purchase by filling
out the applicable from available from the Swedish Consumer Agency
(Konsumentverket). This form should then be mailed to Hambedo
AB. The form can be found here:
http://publikationer.konsumentverket.se/sv/publikationer/lagarregler/lagar/2angerblankett.html.
Send this form to Hambedo AB via the address listed under the
heading "Contact Us" below.
When exercising your right of withdrawal, all goods must be returned to
Hambedo AB within 14 days from the date you notified Hambedo AB of your
intention to exercise this right.
The amount you paid for the goods including the original shipping cost
will be refunded within 14 days from when Hambedo AB received the
notice of your intent to exercise of the right of withdrawal,
contingent upon the fact that Hambedo AB has received the specified
product within that time frame or that some proof has been provided
that the goods were properly sent. Refunded sums may be issued via a
different method than the payment method originally used.
You have the right to examine the goods to the extent necessary in
order to determine the characteristics or functionality of said goods.
However, you may be required to compensate Hambedo AB for any
depreciation of the goods that such examination entails. Such
compensation may be necessary if the product has been used or handled to a
greater extent than was necessary to determine its properties or
functionality. This compensation can amount to the total sale price of
the item.
According to the Swedish Consumer Sales Act (Konsumentköplagen),
you as a customer have the right to issue a complaint for a period of
three (3) years after you have received the goods. Hambedo AB adheres
to the Swedish Consumer Sales Act, and furthermore offers our customers
a one-year warranty.
Hambedo inspects every shipment before dispatching it. In the event
that an item is still damaged or has been incorrectly dispatched when
it arrives, we will undertake to remedy the error free of charge.
We will replace products that we have found to be incorrectly
dispatched or damaged.
In the event of a valid return, Hambedo AB will pay the costs of the
return shipping. However, if you ordered more goods than the one you
returned, Hambedo is not responsible for refunding the full shipping
cost.
In the event of a dispute, we follow the recommendations of the Swedish
National Board for Consumer Disputes (Allmänna reklamationsnämnden).
Hambedo AB will, in connection with a customer's order or website
visit, process personal data in accordance with all applicable data
protection legislation and our privacy policy. For more information
about our privacy policy/personal information policy, please click
here.
Hambedo AB sells all products with a one-year warranty. The product
warranty applies to malfunctions that occur during the warranty period.
Your invoice/warranty certificate is, for the sake of simplicity, the
same document. This document will come with the shipment as part of
your order. Please keep this document as it is required in order to invoke
your warranty or to issue a complaint.
If a delay arises regarding the delivery of an order, we will notify
you via email. Customers have the right to cancel purchases in the
event of delivery delays. We will do everything in our power to fulfil
your order. There may, however, be circumstances that render it
impossible to fulfil the order, such as when our suppliers are unable
to fulfil their commitments to us. In such cases, we reserve the right
to exempt ourselves from all compensation to the customer regarding
delays in delivery.
A breach of contract is excusable if the ability to fulfil the contract
or activities specified therein are hindered by a circumstance beyond
the control of the acting party. These breaches pertain to activities
that the party could not have reasonably taken into account in general
or during the time that the contract was made; it also pertains to
circumstances whose consequences could not have been reasonably avoided
or overcome. Examples of this include (but are not limited to): acts of
war, natural disasters, labour strikes, traffic accidents, inclement
weather and fire.
If the obstacle is only temporary, the breach of contract is excusable
for as long as is reasonable given the obstacle's implications for
hindering the party's ability to fulfil their contractual
agreements.
Hambedo AB is not responsible for additional costs due to delays in
delivery.
Hambedo AB
Larsfridsvägen 9
302 50 Halmstad
Org No: 559048-2633
VAT: SE559048263301
E-mail: info@hambedo.com